Privacy Policy

Global Implant Institute ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"), including any other media form, media channel, mobile website, or mobile application related or connected thereto. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, billing address, mobile number, country of residence, and message content, that you voluntarily give to us when you use the contact form, sign up for our mailing list, create an account, or register for a course.
• Account Data: If you create an account, we store your profile details (name, email address, contact information, and your email marketing preferences) in our database, which is hosted by Supabase within the European Union.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. Where you consent to analytics cookies, this may also include usage data collected via analytics tools such as Google Analytics and Vercel Analytics.
• Financial Data: When you book a course and make a payment, your financial data (e.g., credit card number, expiry date, CVC, billing address) is provided directly to our third-party payment processor, Stripe. We do not store your full payment card details on our servers. We may receive transaction details (like amount paid, date, last 4 digits of card) necessary for booking confirmation and record-keeping. If using payment methods like Apple Pay or Google Pay, the processing is handled according to their respective privacy policies, facilitated through Stripe.

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries submitted via the contact form.
• Send you newsletters, marketing communications, and other information about our courses if you have opted into our mailing list.
• Monitor and analyze usage and trends to improve your experience with the Site, where you have consented to analytics cookies.
• Process Payments and Manage Bookings: To process payments for course bookings (via our third-party processors), confirm your registration, provide course details, and manage your participation.
• Prevent fraudulent transactions and comply with legal obligations.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including:
  • Payment Processing: Stripe processes payments made via credit/debit card, Apple Pay, and Google Pay. We share necessary information (like name, email, amount) with Stripe to facilitate transactions. See Stripe's Privacy Policy.
  • Installment Payments: If you choose Klarna, information required for their credit application and payment processing is shared directly with them. Their privacy policy applies. See Klarna's Privacy Notice.
  • Email Delivery: Brevo (Sendinblue) for sending newsletters and potentially booking confirmations. When you contact us through the website, Brevo also stores your name and email address so that we have a record of your enquiry and can reply to you. See Brevo's Privacy Policy.
  • Account & Database: Supabase provides our authentication, database, and storage services, hosting your account and profile data on servers located in the European Union. See Supabase's Privacy Policy.
  • Data Analysis: Where you consent to analytics cookies, we use Google Analytics and Vercel Analytics to understand website usage. See Google's Privacy Policy.
  • Hosting Services: Vercel hosts our website. See Vercel's Privacy Policy.

International Data Transfers: Your account and profile data are stored by Supabase within the European Union. Some of our other providers (such as Stripe, Brevo, and Google) may process personal data outside the United Kingdom and European Economic Area. Where that happens, the transfer is protected by appropriate safeguards, such as the UK International Data Transfer Agreement or the European Commission's Standard Contractual Clauses.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

We use cookies and similar technologies on the Site. Essential cookies are needed for the Site to function. Non-essential cookies, such as analytics cookies, are only set after you give your consent through our cookie banner. Some of these technologies (for example Google Analytics) may collect information such as your IP address and usage behaviour once enabled.

• Essential Cookies: These are necessary for the Site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.
• Analytics Cookies: With your consent, we use analytics cookies (from Google Analytics and Vercel Analytics) to allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. We use this information in aggregate to understand and improve the Site.

You can change or withdraw your consent to non-essential cookies at any time by selecting "Cookie Preferences" in the footer of the Site. You can also remove or reject cookies through your browser settings, but be aware that such action could affect the availability and functionality of the Site.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions. If you have an account, you can delete it yourself at any time from your account page.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

If you have questions or comments about this Privacy Policy, please contact us.